A Little Agency Laney Model 18 Sets33 Updated -

Learning, Measurement & Scaling (31–33) 31. Measure learning velocity: number of validated assumptions per cycle. 32. Track diminishing returns: stop investments when marginal gain < predefined threshold. 33. Define explicit scale gates: when to hire, spin a function off, or sunset a product.

| Agency Type | Fit | |---|---| | | ✅ Perfect – centralizes client work, fast onboarding. | | Freelance collectives | ✅ Good – the Starter tier is cheap and the UI is simple. | | Mid‑size agencies (15‑30 staff) | ⚠️ May outgrow the user limit; consider Growth or Pro. | | Large full‑service agencies | ❌ Not ideal – the platform is purpose‑built for “little” agencies. | a little agency laney model 18 sets33 updated

I can expand on any of these areas to make the paper more robust. Learning, Measurement & Scaling (31–33) 31

People & Culture (15–21) 15. Conduct quarterly skill-pivot reviews for each person. 16. Encourage paired work for complex tasks. 17. Define psychological-safety norms in three concrete behaviors. 18. Offer micro-mentoring slots: 1 hour/month per person. 19. Rotate one responsibility every six months to avoid single points of failure. 20. Compensate transparently for role-critical skills. 21. Make recognition public and specific; limit to weekly micro-wins. | Agency Type | Fit | |---|---| |