Do not restore a backup from BlackBerry Link immediately. The backup contains old cache files. Instead:
: If you want to skip the now-broken initial setup/BlackBerry ID sign-in, community-made "Clean" autoloaders (e.g., OS 10.3.3 Clean R2) are available on forums like 2. Prepare the Device and PC Backup Data BlackBerry Link blackberry q10 autoloader 1032 download install